Refund policy

Refund Policy

Playlist pitching is a service based on review, campaign preparation, outreach, and reporting. We do not guarantee streams, saves, followers, or playlist placement.

Before fulfillment starts

If a campaign has not yet been reviewed or started, contact us as soon as possible. We can review whether cancellation or adjustment is available.

After fulfillment starts

Once review, preparation, outreach, or campaign work has started, refunds may be limited because service work has already been performed.

What is not guaranteed

We do not guarantee playlist placement, stream counts, follower growth, algorithmic playlisting, specific curator decisions, or specific audience behavior.